Last updated: 28 April 2025
We want you to love your purchase! If you are not completely satisfied, we’re here to help.
Returns
-
You may return unworn, unwashed, and unused items within 30 days of receiving your order.
-
Items must be returned in their original packaging with all tags attached.
-
To start a return, please contact us at using our contact form with your order number and reason for return/exchange. Once the return/exhange is accepted, we will provide a return address. Please do not return the goods to us before contacting us.
Return Shipping
-
Customers are responsible for the cost of returning items unless the item is faulty or incorrect.
-
We recommend using a trackable shipping service, as we are not responsible for returned items lost in transit.
Refunds
-
Once your return is received and inspected, we will notify you by email.
-
Approved refunds will be processed back to your original payment method within 10 business days.
-
Shipping fees (if any) are non-refundable.
Items Not Eligible for Return
-
Sale items (if specified as “final sale”).
-
Items that have been worn, washed, or damaged after receipt.
Exchanges
-
If you would like a different size or color, we are happy to offer an exchange (subject to stock availability).
-
Please contact us to reserve your desired replacement item before sending your original item back.
Faulty or Incorrect Items
-
If you receive a faulty, damaged, or incorrect item, please contact us immediately.
-
We will arrange a replacement or full refund at no extra cost to you.
Contact Us
If you have any questions about returns or exchanges, please use the contact form below: